Contact
Questions about a scent, a pre-order or your order? Send us a message and we'll get back to you.
- Emailsupportteam@jsksfragrances.com
- RepliesUsually within 24 hours
- Ships fromThe USA
Quick answers
How long does shipping take?
In-stock bottles ship in 2–6 business days. Pre-order bottles ship in about 1–2 weeks.
How do pre-orders work?
Pick any Bujairami bottle in the Pre-order section and check out. We order it for you and ship it as soon as it arrives, usually in 1–2 weeks.
Where is my order?
Sign in and open Past orders to see your order and tracking. Still stuck? Send us a message with your order number.
Do you sell decants?
Yes. Many scents come in 5 ml, 10 ml and 30 ml so you can try before buying a full bottle.